After-Sales Service

PKNERGY Provide Warranty Services for our Customers, For the above-mentioned products, you receive the factory warranty valid for 5-10 years. Please contact PKNERGY Customer Service for further details on specific products.


This warranty does not cover negligence or misuse of the battery or normal wear and tear.

Free lifetime technical support & free battery analysis.

Warranty only applies to the original owner (non-transferable).

Warranties can be used for an exchange of a component only once.

Do-It-Yourself modifications or damage due to gross negligence or abuse are not covered by the warranty.

Misuse, accident, negligence, unauthorized alteration or repair;


Violation of operation stipulations.

If you have any questions regarding the PKNERGY warranty, please feel free to contact PKNERGY:

Phone: (86) 755 86670672

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